Bookme Review

The Fern Cafe Taupō - Lunch - Table for 2 to 4

Posted by Krystal from New Zealand on 16 Jul 2023
Krystal said... We arrived at 2.30 for our lunch reservation. Ordered pancakes and loaded Nachos and waited an hour for food. We were the only ones at the Cafe and I couldn't believe a simple meal could take that long to cook. The staff were all on their phones which was extremely unprofessional too. After an hour of waiting I had to ask the staff who were all sitting around playing on their phones and eating their lunch how much longer we had to wait for our meals and it was only then that they were all up out of their chairs trying to look busy. It was an absolute joke! By that time I was hangry and joking with my husband wondering whether they had gone to the farm to kill the cow to process the Mince to make our Nachos? Like why should a simple meal like that take that long? The pancakes were 20 Nachos 20 and the portions were small for that price! 3 pancakes a couple of pieces of bacon, maple syrup and cream. Mayb they had to milk cow to make cream. Won't go back there again. Shamelessssss!! Also prices on the site were not same as prices in the shop. At least 5 dollar increase on food!
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