NZers said... We booked through bookme which states that the reservation will be within a certain timeframe on a certain day. Note this is not the case and if they are already booked Onsen just reply with sorry nothing is available, so our initial experience with Onsen was disappointing as we only had a couple of days in Qtown. it seems availabilty is not consistent with what is shown on bookme. I managed to get the last slot at 9pm, I think we probably missed a lot not having the view, we could see the stars though. The facility is very nice and the pick up/drop off was on time and efficient. The pools are well kept and clean and we enjoyed the experience.