Séamus said... I cancelled the trip in the end because of reported road closure and I booked Doubtful Sound instead. So, why are you giving 5 stars you rightly ask? When people like myself look at reviews it's nice to know how companies handle cancellations or change requests. So my fellow travellers I want to tell you Small coach and Cruise were GREAT!So gracious in their response and efficent handling of the details. Thanks to BookMe also for working with them in harmony. Nice to know when you're deciding who to book.