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Queenstown Explore New Zealand, Australia & Fiji!tune
The pinnacle of relaxation and comfort, Onsen Hot Pools offers total tranquillity in a breathtaking location high on the cliffs overlooking the Shotover River canyon
Highlights
- Idyllic exclusive-use cedar-lined hot pools
- Perched on the cliffs overlooking the Shotover River and amidst a stunning mountain range
- A newly opened massage facility offering a high-quality boutique day spa experience
- Private pools are heated to approx 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather
- What are you waiting for, enjoy a unique kiwi twist to a Japanese tradition!
While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax.
At Onsen Pools, we are very proud of the boutique day spa experience that we provide.
Boasting idyllic private cedar-lined hot pools overlooking the Shotover River, and a newly opened massage facility, the relaxation and pampering on offer here is second to none in the region, as endorsed by our Trip Advisor Certificate of Excellence for the last 3 years and our partnership with Tourism New Zealand.
Originally opened in 2007, Onsen is proudly New Zealand owned and operated, offering a unique kiwi twist to a Japanese tradition. Our exclusive-use pools are heated to approx. 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather.
Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools.
For the ultimate experience, you can also enjoy either a couples or individual massage and facial onsite.
All prices are shown in NZD ($)
Authenticated Reviews & Photos All of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 613 authenticated Bookme reviews
Yahelle BEN SAID from France wrote on 20 March 2020
Détente panoramique
Une parenthèse agréable
Joan from New Zealand wrote on 22 October 2016
This is awesome!!
Love this place, view in the night was stunning! If you come to Queenstown, Onsen is must-do on your list. Staffs were absolutely fantastic, lovely girls and super helpful.
Jeongmin Lee from Australia wrote on 21 June 2021
So bad experience.
I didn’t receive the confirmation email and called them that I didn’t get anything but they didn’t do anything for me and said we sent it you should get it. No refund, no time change they didn’t do anything for me.
Adrienne Belford from New Zealand wrote on 21 November 2022
Onsen
I have waited to experience Onsen for a very long time and it totally blew my mind. What an awesome experience.
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Qualmark Gold
This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.
Qualmark Silver
This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.
Qualmark Bronze
The Qualmark Bronze award recognizes a business that operates with a high level of professionalism, is mindful of its environmental impact, and is dedicated to putting customers first.
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GERARD MORTELETTE from France wrote on 28 March 2016
UN DELICIEUX MOMENT
Quel agréable moment passé à Onsen Hot Pools ! Nous avons vraiment apprécié cette heure de détente dans ce jaccuzi privé. Tout est très propre et la vue est splendide. La baie vitrée qui peut s'ouvrir et se fermer selon nos désirs est une excellente idée. Un délicieux moment que nous recommandons à tous.