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Queenstown Explore New Zealand, Australia & Fiji!tune
The pinnacle of relaxation and comfort, Onsen Hot Pools offers total tranquillity in a breathtaking location high on the cliffs overlooking the Shotover River canyon
Highlights
- Idyllic exclusive-use cedar-lined hot pools
- Perched on the cliffs overlooking the Shotover River and amidst a stunning mountain range
- A newly opened massage facility offering a high-quality boutique day spa experience
- Private pools are heated to approx 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather
- What are you waiting for, enjoy a unique kiwi twist to a Japanese tradition!
While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax.
At Onsen Pools, we are very proud of the boutique day spa experience that we provide.
Boasting idyllic private cedar-lined hot pools overlooking the Shotover River, and a newly opened massage facility, the relaxation and pampering on offer here is second to none in the region, as endorsed by our Trip Advisor Certificate of Excellence for the last 3 years and our partnership with Tourism New Zealand.
Originally opened in 2007, Onsen is proudly New Zealand owned and operated, offering a unique kiwi twist to a Japanese tradition. Our exclusive-use pools are heated to approx. 38.3 degrees and each tub is in its own pool room with a retractable roof so you can enjoy the spectacular views no matter what the weather.
Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools.
For the ultimate experience, you can also enjoy either a couples or individual massage and facial onsite.
All prices are shown in NZD ($)
Authenticated Reviews & Photos All of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 613 authenticated Bookme reviews
Melissa Bishop from New Zealand wrote on 01 November 2022
Onsen birthday suprise
Brilliant experience, was extremely pleased with the added birthday decorations that just made it even more special. Highly recommended, views were incredible!
Angelo from Singapore wrote on 30 June 2022
Great time
Great time and weather was amazing
Jeongmin Lee from Australia wrote on 21 June 2021
So bad experience.
I didn’t receive the confirmation email and called them that I didn’t get anything but they didn’t do anything for me and said we sent it you should get it. No refund, no time change they didn’t do anything for me.
Honey Toledo from New Zealand wrote on 28 June 2022
Wonderful Experience
It has always been in my bucket list to visit and enjoy the pools in Onsen and I was not disappointed! We were given a view of the mountain caps and the river- it was definitely breathtaking. I love their staff, so welcoming and lovely. The place was also very clean. I will definitely come back. And a recommended place if visiting Queenstown. 💚💚
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Qualmark Certification
This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.
When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.
This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.
This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.
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Adrienne Belford from New Zealand wrote on 21 November 2022
Onsen
I have waited to experience Onsen for a very long time and it totally blew my mind. What an awesome experience.