Unmissable and unforgettable. We had an awesome time with our guide Alex, who was friendly and knowledgeable and really made the experience what it was.

It was okay

Had an amazing time. Teenagers were off their phones and laughing and actually interacting with one another. Will absolutely be back!! (Big kids had a blast too)

I didn't want it to finish. Very short paddling time so wasn't tiring at all. Beautiful calm lake

Highly recommended, fun yet safety conscious tour suitable for all ages. Fantastic experience, for my first ever glow worm kayaking evening tour. Out guides Jono and Emile, ran things like clockwork, oozing with professionalism. Clearly both are highly experienced kayakers. There was no waiting around, everything was so well organised that our evening flowed calmly and smoothly without a hiccup. The wine and nibbles set the scene right from the start. I am an experienced kayaker so didn’t need any additional assistance. We had a few in our group who had never kayaked. They were given all the guidance they needed to relax and thoroughly enjoy the misty kayak to and from the glow worm cave. And man, that cave blew my mind!!! Thanks for a fantastic evening and a definite highlight of my North Island holiday.

We took along a group of thirteen year old boys and they had a blast. Would definitely do it again!

Amazing stuff

We had a great day out on the ocean! The staff were fantastic and ensured an unforgettable experience. We saw hundreds of dolphins and spent almost 2 hours at an island, where we had lunch and enjoyed some swimming. I would definately recommend this to anyone!

It was awesome day, we saw heap dolphins also hammerhead shark, penguins and nearly midday cruise stopped near small island for relax as I swam pretty close with seals, so awesome day but just one thing we wouldn’t know on cruise got nothing for us, the ticket full price excld everything! So please list detail for customer must bring your own lunch due to we would like to buy some meal but on cruise got frozen meal but was expired!!! So we have one day trip and have no food for whole day, so I might say it was my fault not prepared food but Bookme must revise your advertise include all detail about that. Anyway all great :)

Really enjoyed the full day boat trip, great views around the Bay of Plenty, saw a couple of penguins, some flying fish, lots of seabirds and several pods of amazing dolphins swimming right up close to the boat.

When I saw people had said it was the best day ever I never believed that it would be exactly that. Beautiful weather. Great staff. And to beat all of that, whales? Didn’t see much for the first 3 hours and then it all came at once! Highly recommended!?

My partner and I booked this cruise and weren’t disappointed, we had the best day and enjoyed the trip and seeing all the dolphins and wildlife. The crew went the whole extra mile to make us feel welcome. Thanks again for having us

The moment we arrived, we were welcomed and seated. Ash was a great host, amazing service. Food came out quick and it was delicious. Thank you so much for your great service, we will definitely be back again. Highly recommend. A++

Stopped in for a quick lunch. Hubby ordered the Karaage Chicken Burger and said was great and the chicken was real tender. I ordered the pork belly bites and potato pave bites, they were both delicious! (especially the pork belly, had so much flavour) Lots on the menu, so we will be back to try them all. Woman that served us was very friendly.

Food was presented and cooked perfectly. Staff were very helpful and on hand at all times. Well recommended. Will definitely be back again.

Lovely food, lovely service, lovely atmosphere. This place is a regular for us. Awesome restaurant

Great food, great place to eat, love the atmosphere. I come from working in hospitality and understand big groups are important and bringing in more money that night. But unfortunately they were all seated after me but got all their drinks before me, settling them was more important which again I understand, my boss would tell me to focus on bigger groups more but yes that let's down smaller tables and we waited about 20 minutes just for two soft drinks.. Due to them taking all drink orders then bringing them their drinks.. Other than that, enjoyed my food and the experience was great, loved the mini junior stone grill. We will definitely be back. Just perhaps when larger groups are booked in, just one extra waiter on, can ensure no customers get a bit left behind.. Thanks :)

All my son wanted to do for his 11th birthday was this. They all had so much fun. They are already planning the next trip. Great staff, were very supportive. Thanks so much.

It was an amazing experience, staff were fantastic. Kids had the best time and are already planning next time.

My three teenage children and I had a great time on the track. Racing them was a thrill we all enjoyed.

Great environment, staff were great, nice looking modern restaurant. I really enjoyed my meal especially the Awhi ruapehu scotch fillet was really soft and I ordered for medium it was perfect cooked which also the sauce goes very well with the fillet and potatoes just love it! The starter was also good but tiger prawn was slightly overcooked abit, the yum yum sauce on top was a great taste but the guanciale crumble was not really making sense with the dish. Overall it was great and definitely would be back again for another scotch fillet!!

Had a great evening snack here. Was nice to have the Jazz festival going on in the background. We did not order a Main course as no one attended us for some time even after we were finished with our appetisers but can’t blame them completely as we could see only 2 waitstaff catering to quite a few guests. Will definitely give it a second go on a quieter day.

Good atmosphere, great food, friendly staff, highly recommended.

Enjoyed our time, staff was accommodating and friendly. Food was nice! We got normal fries although we did asked for shoe strings fries from the menu. None the less we had a good time.

We would recommend Norris and Bell to everyone. The food was awesome and service extremely friendly.

Incredible food, great service

Food was sooooo good, loved the ease of using a tablet to order. It sits on your table the entire meal so if you want to add drinks etc. No need to wait for the staff. It is brought to you when ready. Food was so good. Loved the buttermilk chicken. Pizzas were the best

My 4 grandchildren aged 18 to nine had a blast and not a screen in sight!

The service and commentary was great. I loved listening to NZ history. The boat ride is a little long, a lot of waiting but I can imagine it being difficult having to find wildlife. We saw dolphins and a seal which was beautiful. Thank goodness we took antinausea tabs before the trip because it worked like wonders, highly recommend you doing that too because a few were feeling sea sick. Overall it was a great, thanks for the awesome experience.

Wow what an awesome crew and amazing experience! Two pods of dolphins that just wanted to chill with and play. Incredible! And the weather and water couldn't have been better. Dream day. Thank you!

We enjoyed our cruise. The timing was just enough, we saw ample dolphins. The cruise itself was smooth sailing, our ‘captain’ was well knowledged, friendly and accomodating. Got to take our own food and drink. Would highly recommend, perfect for all ages and we would definitely consider doing it again Only con would be the toilet room is quite small