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Rotorua & Taupo Explore New Zealand, Australia & Fiji!tune
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Highlights
- Soothing mineral pools with natural healing properties
- Exclusive location with gorgeous views overlooking Lake Rotorua
- Five mineral pools including a cold plunge pool
- Known as one of the top ten spas in the world
Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.
Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.
Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.
Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.
Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!
All prices are shown in NZD ($)
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Authenticated Reviews & Photos All of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 334 authenticated Bookme reviews
From Polynesian Spa - Deluxe Lake Spa
Dear sarind2000, thank you for your lovely review.
sandyh9 from United States wrote on 15 February 2025
Polynesian Spa eluxe package
Great job. My only complaint was that I was never made aware if we could also go into areas that were for those who did not do the chosen Deluxe package. It would've been nice to take a look at other areas??
From Polynesian Spa - Deluxe Lake Spa
Dear sandyh9, thank you for your review! Just to clarify, you visited the Deluxe Lake Spa, which is our premium bathing area, rather than a Deluxe Package. If you're looking to experience multiple areas, our Ultimate Double Dipper is a Deluxe Package that allows access to both the Deluxe Lake Spa and the Pavilion Pools. We’d love to welcome you back so you can explore even more of what Polynesian Spa has to offer!
Lisa-Marie Hallam from New Zealand wrote on 31 January 2025
Tranquil relaxation at the lakeside
My adult kids and I went for a morning visit at Polynesian Spa on the Luxury side of the complex. Beautiful spot to visit, and nice as not a young kids area if you are wanting a more peaceful visit. I especially loved using the priest pool for arthritis and the cold plunge pool alternately which gave my arthritis great relief. Love that the towels and toiletries are included and hairdryers are provided too. Well worth the slightly higher price than the standard family area. Thanks for having us, we thoroughly enjoyed it.
From Polynesian Spa - Deluxe Lake Spa
Dear Lisa-Marie, thank you so much for sharing your experience! We’re so glad you enjoyed your peaceful visit in the Deluxe Lake Spa. Just to clarify, the Deluxe Lake Spa is a child-friendly area, and the noise levels can vary depending on the time of day. It’s wonderful to hear that the Priest acidic water, with its long history of healing benefits, combined with hydrotherapy of the cold plunge pool, provided relief for your arthritis. It was a pleasure having you, and we’d love to welcome you back for another relaxing visit!
JaNyce Johnson from New Zealand wrote on 27 January 2025
Must do 5 ⭐️
Staff professional and welcoming. Changing room very clean. Pools were amazing you must try them all and brave the plunge pool. The heated recliners are a great way to enhance the relaxation and dry off. Leave time to check out the gift shop and grab a bite. It's worth it.
From Polynesian Spa - Deluxe Lake Spa
Dear JaNyce, thank you so much for your lovely review! We’re thrilled to hear you had such a great experience with our welcoming staff and enjoyed the pools, including the plunge pool! Our heated recliners is definitely a favourite for extra relaxation. We really appreciate your kind words and hope to welcome you back for another 5-star experience soon!
Tanya Wang from New Zealand wrote on 26 January 2025
Close early not 11pm
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
From Polynesian Spa - Deluxe Lake Spa
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
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sarind2000 from New Zealand wrote on 08 March 2025
Perfect place to unwind
The Polynesian Spa Rotorua is just the perfect place to relax and unwind