-
travel_explore
Auckland Explore New Zealand, Australia & Fiji!tune
Bookme Review
Tikapa Moana: Whales, Dolphins and Islands Cruise
Posted by
Rajni from New Zealand on
18 Feb 2025
Rajni said...
If you want to waste your time and money then go ahead and book this crusie. My booking was cancelled twice without any notice. I had called their office a day earlier to reconfirm if cruise is still on and was informed that cruise will definitely operate. Had booked uber and paid more then $50 to reach the pier only to be told on desk that trip is canceled. I asked the lady at the counter why werent we informed and she advised they in process of contacting customers. This lady is telling me at 08.45 am that they in process to inform customers that trip is canceled. If customers are to inform 24hrs prior fr cancellation why cant cmpany do the same. Had taken day off and wasted money on uber , asked if the cmpny can atleast refund 1 way uber on which cmpny advised they are not obliged as per fine writings on their conditions. Never going to trust this cruise and would highly recommend anyone reading this to never book as if number if traveooers are low 9/10 the cruise will b cancelled and youll be told excuses fr bad weather or swells at sea, while other cruise are running fine. If once cruise is canceled I'd understand but when it happens twice within a week theres something fishy . Just avoid this cruise unless you want to waste your time and money. Its just not worth it. Lady at the counter told me to send email together with uber cost and it shall be refunded but it never happened. Disgrace to New Zealanders and tourists.
More Deals for You Customers who booked this also liked these amazing deals
90-Minute Couples Float Session - Infinity Float - Botany
50%
$79.00
Save up to $80.00
Copyright © 2025 Bookme Limited.
Continue with Facebook