Fiona said... Great quality bikes but service was chaotic (tho friendly). No-one there to meet us at the 10am pick up time & no answer on the phone. I think that's called "island time"! We were sorted & away about 10.45am ish & had a nice day. Waiheke traffic is busy so would be good to have a heads up re quieter routes around the island. Glad we gave it a go :)